SHIPPING & RETURNS
Items on Pre-Order
Pieces from the House Anna homeware collection which are ordered and paid for on a pre-order basis will be dispatched the week commencing 29th October 2018.
In Stock Items
We aim to process and dispatch all goods that are in stock within 3-5 working days from the order date and will notify you of the approximate delivery date upon order.
All wallpaper is made to order. Please allow a 3 week lead time from the date of your order. If you wish to order a bespoke colour or colour match a wallpaper to a paint colour, this is possible and will incur an extra charge in addition to the price per roll. Please allow 6 weeks for this service. Email firstname.lastname@example.org for further information.
UK – FREE recorded shipping on all items once dispatched (up to 5 working days)
Europe and Worldwide recorded shipping – £40 (please allow up to 15 working days)
Where applicable the customer is responsible for any duty and taxes that may occur.
If you require faster delivery for items in stock please email us at email@example.com and we will try our best to speed up the process.
House Anna hopes you are completely happy with your order, but if you wish to return any item please let us know as soon as possible by emailing firstname.lastname@example.org with your order number.
Items must be sent back within 14 days of receipt in perfect condition and customers are required to pay for returned goods, we therefore recommend you use a trackable service.